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Singer-Peterson receives Platinum service recognition

Laurie

Singer-Peterson of Prudential California Realty in Irvine has repeated her previous year’s achievement — she has been granted the highest level of service achievement in the real estate industry, Quality Service Certified Platinum.

The award is in recognition of earning 100 percent client service satisfaction in 2012, as measured by Leading Research Corporation.

A Quality Service Certified award status is the only recognition in the real estate industry based on independently vali dated

customer satisfaction survey results. After the conclusion of real estate transactions, clients of QSC agents receive a survey, asking them to rate the agent on various aspects of the service process.

The surveys are administered, and the results are received and compiled by LRC.

Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on the consumer websites — www.QualityService.org and www.RatedAgent. com — where buyers and

sellers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.

“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” said Larry D. Romito, president and CEO of Quality Service Certified.

“A 100 percent service satisfaction record like Laurie Singer-Peterson has achieved is just awesome.”

Singer-Peterson can be reached via email at lauriep@pruoc.com.