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SPECIAL ADVERTISING SECTION SPECIAL ADVERTISING SECTION

2018 FIVE LosSTAR Angeles AWARD FiveWINNERS Star Home Professionals

2018 Los Angeles 2017 Orange County

Sheila Caron

Realtor,CDPE,e-PRO®

Kenneth Lawrence

Loan ProductionManager,NMLS ID 153468

Keller Williams Pacific Estates

YEAR WINNER

2883 East Spring Street,Suite 100 Long Beach,CA 90806 Phone: 714-865-1050 sheila@sheilacaron.com www.sheilacaron.com

Your Home Is Where MyHeart Is

YEAR WINNER

41331 12 th Street West,Suite102 Palmdale,CA93551 Phone: 661-949-3388 klawrence@gemcorp.com www.klawrence.gemcorp.com

Experience. Knowledge.Trust.

Residential Financing Is Our Specialty.

• Client-first philosophy • Effective communicator • Accessibleto clients

There are many qualities that go into being an excellent real estate professional — integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network — all of which are hallmarksofhow Iwork.

• FHA,VA,USDA, conventional and reverse mortgages • Purchases and refinances • Smooth closings

Kenneth Lawrence has worked in the AntelopeValley real estate and mortgage industry for nearly 40 years. His expertise as a loan originator and production manager have guided him to close $424,000,000 in loans with GEM Mortgage since 2000. Kenneth enhances his career by regularly educating himself regarding various advancements in the industry. Kenneth prioritizes his clients’needs by providing the highest degree of servicepossible.

Lic.1334197.

Real Estate Agent Award Winner

Licensedbythe CA-DBO. AnEqual Housing Lender.

Mortgage Professional Award Winner

Always be honest. It can take a lifetime to build a reputation, but it can only take a second to destroy it.

—FiveStar awardwinner

All award winners are sorted by profession,city and listed alphabetically by last name.

Real Estate Agents

All Areas

Linda Bethmann First Team Real Estate

Lori DeSantis TNG Real Estate Consultants

Long Beach

Sheila Caron Keller Williams Pacific Estates

Orange

Andi MacCallum First Team Real Estate

Mortgage Professionals

Kenneth Lawrence GEM Mortgage

FIVESTARPROFESSIONAL.COM

#fivestarprofessionalaward

MEET AWARD-WINNING REAL ESTATE AGENTS,MORTGAGE REAL ESTATE PROFESSIONALS AGENTS, MORTGAGE ANDPROFESSIONALS HOME/AUTO INSURANCE AND HOME/AUTO PROFESSIONALS INSURANCE WINNERS PROFESSIONALS

Five Star Professional partnered with the LosAngeles Times to identify real estate,mortgage and insurance professionals in the Los Angeles and Orange County areas who deliver outstanding service and client satisfaction. TheFiveStar Professional research team contactedthousands of recent homebuyers,aswell as other consumers.Clients mayalso submit evaluations online. Phone and online respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to afriend.

RESEARCH HOW OUR WINNERS ARE CHOSEN

• The 2017 – 2018 Five Star Real Estate Agents, Mortgage Professionals and Home/AutoInsurance Professionals do not payafee to be included in the research or the final list.

• Each professional is screened against state-governing bodies to verify thatlicenses arecurrent and no disciplinaryactions are pending.

R H

UR WINNERS ARE CHOSEN

• The inclusion of areal estate agent,mortgage professional or insuranceprofessionals

on the final lists should not be construed as an endorsement by Five Star Professional or the LosAngeles Times.

• The research process incorporates astatistically valid sample in order to identify the professionals in the local market who scorehighest in overall satisfaction. These professionals arenot included on the list unless their scoreisstatisticallyvalid.

DETERMINATION OF AWARD WINNERS Professionals who satisfiedeach of the following objective criteria were named a2018 LosAngelesIor 2017 Orange County Five Star Real Estate Agent, Five Star Mortgage Professional or Five Star Home/AutoInsurance Professional: Evaluation Criteria: 1. Qualifying rating

Eligibility Criteria: 2. Holds an activelicense and employedintheir field for a minimum of three years

3. Favorable regulatoryand complaint historyreview 4. Satisfies minimum productiononaone-yearand three-year basis

5. Successful completion of aBlue Ribbon Panel review Real estate agents, mortgage professionals and home/auto professionals arepooled onlywith other candidatesfromtheir profession. Foradetailed look at eachofour researchmethodologies,goto fivestarprofessional.com/public/research.Tosee thefull list of winners visit www.fivestarprofessional.com.